Legal
Cookie Policy
How we collect, use, and protect your personal information.
Cluck-O-Late
chickenchocolate.co.uk
Last updated: 7 May 2026
1. About this Cookie Policy
This Cookie Policy explains what cookies and similar technologies we use on chickenchocolate.co.uk ("our site"), what they do, how long they last, and how you can manage them.
This policy should be read alongside our Privacy Policy, which explains how we handle the personal information we collect (including the information collected through cookies), and our Terms & Conditions.
2. Who we are
chickenchocolate.co.uk is operated by VAPE SUPPLIER™ Ltd, a company registered in England and Wales (company number 10873335). For the purposes of UK data protection law, we are the data controller for the personal information collected through cookies on this site.
If you have any questions about this Cookie Policy, contact us at help@chickenchocolate.co.uk.
3. What cookies are
Cookies are small text files that a website saves on your device (computer, tablet, or phone) when you visit. They let the site remember things about your visit, such as what's in your basket, whether you're logged in, and what language or currency you've chosen. Most modern websites use cookies; they're a normal part of how the web works.
This policy uses "cookies" as a general term that also covers similar technologies like local storage, session storage, pixels and tags, where they are used to do similar things.
4. Categories of cookies
Cookies fall into four main categories under UK guidance from the Information Commissioner's Office (ICO):
- Strictly necessary cookies are essential for the site to work. They let you move around the site, add items to your basket, and pay securely. We do not need your consent for these, but you can still block them in your browser if you want to (the site will not work properly without them).
- Functional cookies remember choices you make and improve your experience, such as remembering your login or your preferred currency.
- Performance and analytics cookies help us understand how the site is used so we can make it better. They tell us things like which pages are visited most often, how long people stay, and where errors happen.
- Advertising and targeting cookies are used to show you relevant marketing on third-party sites and social media, and to measure how well our marketing is working.
We only set cookies in the first category without your consent. For everything else, we ask for your consent through the cookie banner you see when you first visit our site.
5. The cookies we use
The tables below explain the cookies that may be set on your device when you visit chickenchocolate.co.uk. Most of these are set by Shopify, which provides the platform our site runs on. We've described what each one does in plain English. If you'd like the technical name of any cookie (for example, to find and delete it in your browser), email us at help@chickenchocolate.co.uk and we'll send you the full list.
Strictly necessary cookies
| Cookie | What it does | How long it lasts |
|---|---|---|
| Browser identifier | Recognises your browser so the site loads correctly each time you visit. | 1 year |
| Session cookie | Identifies your current browsing session. | 30 minutes |
| Secure session | Keeps your connection secure as you move around the site, especially during checkout. | 24 hours |
| Shopping basket | Stores the items you've added to your basket. | 2 weeks |
| Currency preference | Remembers the currency you chose. | 2 weeks |
| Basket security | Checks that your basket hasn't been tampered with. | 2 weeks |
| Checkout cookie | Identifies your checkout so we can complete your order. | 1 year |
| Login cookie | Keeps you logged in to your account. Only set if you create an account and log in. | Until you log out |
| Cookie consent | Records the choices you made in our cookie banner. | 1 year |
| Server routing | Routes your traffic to the right server so the site stays fast and reliable. | 14 days |
Functional cookies
| Cookie | What it does | How long it lasts |
|---|---|---|
| Landing page | Records the first page you arrived on, so we can understand how visitors enter the site. | 2 weeks |
| Referrer | Records the website that referred you to us, if any. | 2 weeks |
Performance and analytics cookies
| Cookie | What it does | How long it lasts |
|---|---|---|
| Marketing analytics | Helps us understand which marketing brought you to the site. | 30 minutes |
| Marketing timing | Records when marketing-related events happen for our reporting. | 30 minutes |
| Session activity | Measures activity within your browsing session. | Session |
| Event tracking | Stores identifiers for the analytics events on the site. | Session |
Advertising and targeting cookies
We do not currently use any third-party advertising or targeting cookies on chickenchocolate.co.uk. If we add tools such as Meta Pixel, Google Ads, TikTok Pixel, or similar marketing tracking in the future, we will update this Cookie Policy and update our cookie banner to obtain your consent before any such cookies are set.
6. How we ask for your consent
The first time you visit chickenchocolate.co.uk, you will see a cookie banner. The banner lets you accept all cookies, reject all non-essential cookies, or choose which categories you accept.
You can change your choices at any time by clicking the cookie settings link in the footer of our site, or by clearing the _tracking_consent cookie from your browser (which will cause the banner to reappear on your next visit).
Strictly necessary cookies are set as soon as you arrive on the site, because they are needed for the site to work. All other cookies are only set after you have given consent.
7. Managing cookies in your browser
Beyond our cookie banner, you can manage cookies directly in your browser. Most browsers let you see what cookies are set, delete them, and block all or some types in future. The exact steps differ between browsers; the major ones are:
If you block strictly necessary cookies, parts of the site will not work properly, including your shopping basket and checkout.
8. Third-party services
Our site is built on the Shopify platform, and Shopify sets some of the cookies listed above as part of running the site. Shopify is also responsible for some platform-wide processing in its own right; for more on that, see our Privacy Policy and Shopify's own Cookies Notice.
We may use other third-party services in future for purposes such as marketing, analytics, customer support and email. Where we do, we will update this Cookie Policy with the cookies they set and ask for your consent through our cookie banner before they are activated.
9. Changes to this Cookie Policy
We may update this Cookie Policy from time to time, for example when we add or remove a tool that uses cookies. When we do, we will post the updated version on this page and update the "Last updated" date at the top. If the changes are significant (for example, adding a new category of cookies), we will give you reasonable notice through our cookie banner or by email.
10. Contact us
If you have any questions about this Cookie Policy or about how we use cookies on chickenchocolate.co.uk, contact us at:
VAPE SUPPLIER™ Ltd
33 Bennetts Hill, Birmingham, West Midlands, England, B2 5SN
Email: help@chickenchocolate.co.uk
If you are unhappy with how we have handled cookies or any other aspect of your personal information, you also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
VAPE SUPPLIER™ Ltd
33 Bennetts Hill, Birmingham, West Midlands, England, B2 5SN
Registered in England, Company Number: 10873335
VAT Number: GB 272938666
Customer service: help@chickenchocolate.co.uk
This Cookie Policy was last updated on 7 May 2026. It should be read alongside our Terms & Conditions and our Privacy Policy.